Strategies and plans, performance indicators, audits, inspections and reviews.
Annual Reports
Annual Patient Experience Report
Annual reports and accounts 2020-21
Quality Account 2020-21
Quality Account 2021-22
Safeguarding annual report 2020-21
Safeguarding annual report 2021-22
Targets, Aims and Objectives
Performance against targets (KPI)/performance management information
https://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/
Corporate performance reports can be read here
Reports by regulatory organisations e.g. Care Quality Commission and NHS England
https://www.cqc.org.uk/sites/default/files/new_reports/AAAH3969.pdf (CQC Inspection Report - 26 June to 18 July 2018)
CQC NHS 111 quality report (June 2016)
NHS England root cause analysis investigation report - William Mead (May 2016)
Patient Safety
The South Western Ambulance Service NHS Foundation Trust (SWASFT) has commissioned, with the support of the then Clinical Commissioning Groups and NHS England, a Patient Safety Incident Investigation (PSII), into the wider system pressures influencing NHS ambulance response times in the South West of England.
The PSII report is underpinned by investigation of 49 patient-safety-incidents which occurred between 1 December 2021 and 31 May 2022. Based on its findings the report makes a series of recommendations for SWASFT, the Integrated Care Boards (ICBs) and their system partners in the NHS and social care, as well as NHS England, to act upon.
The full report is available here.
Addendum (1) to the Patient Safety Incident Investigation (PSII) Report – Investigation to examine the wider system pressures influencing NHS ambulance response times in the South West Region of England is available here.